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Delivery Information

Delivery Information

Shipping & Delivery 

Fencing & Decking Supplies takes every care in making sure your order is packaged sufficiently so you receive it in the same condition as it was sent.we aim to deliver same day if not next working day local.

Privacy & Security

Rest assured, just like our commitment to print, we apply the same commitment to privacy and security. Our site is fully secure and you are able to purchase from us in total confidence as Paypal handle all of your transactions. You can shop as a guest, or create an account for convenience when you return and all data is encrypted and stored securely. If you have any concerns about your data, then please do not hesitate to get in touch.

Ordering

We have made placing an order through Fencing & Decking Supplies as easy as possible. If you've created an account from a previous visit then this will provide you with quick and easy checkout options. All your details that have been stored previously will be inserted for you (except your payment details, these are not stored with us) when you arrive at the checkout page. If you haven't created an account then you will have the ability to checkout as a guest. This has been streamlined so you only need to enter enough information to receive your order successfully. If you think we can improve on this procedure, then we would love to hear from you.

Payment, Pricing & Promotions

All of our payments are handled through Paypal which is fast and secure. You DO NOT need to have a Paypal account to pay by Visa Credit Card, Visa Debit Card, Visa Electron, Mastercard, Mastercard Debit Card, Maestro and JCB. We consider ourselves to be very competitive whilst striking a balance with quality. Fencing & Decking Supplies will endeavour to provide all of its products at a competitive price so when you make a purchase with us you can be rest assured that we've looked around for you. We may on occasion offer special promotions. To make sure you don't miss out on this, please remember to subscribe to our newsletter (bottom of left side bar).

Viewing Orders

You can view your order at any time by logging back into your account or following links in your email confirmation (if you didn't create an account). If you need help at any time with your order then please do not hesitate to contact us.

Updating Account Information

You can update your account information at any time. Simply log into your account and you will arrive at your Dashboard. From here you can amend your contact details, view orders (past and pending), unsubscribe from newsletters, change your wishlist and more. Again, if you get any problems then please get in touch.

Returns Policy

We are confident at Fencing & Decking Supplies that you will be 100% happy with your order. If for some reason the product falls below your expectation then please inform us immediately and we will endevour to resolve the issue.

If you require any information then you can email us direct at info@fencinganddeckingsupplies.co.uk or for any sales, pending sales or refunds then you can email us direct at info@fencinganddeckingsupplies.co.uk. You can also use our contact form for immediate messaging. Every effort is made to answer your email straight away, but please allow upto 24hrs.

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